We at Bianco Sue want you to be completely satisfied with your new press-on nails. If they aren't quite what you expected, we're here to assist. You're covered by our 14-day money-back guarantee, so you can shop with peace of mind.

Here's how it works:

• Refunds:If you need to return your purchase, please be aware that a $10 return label fee will be deducted from your refund to the original form of payment.

Start your return process here: Bianco Sue Return Portal 

Received a Damaged or Defective Item? If your item arrived damaged or defective, please contact us within 14 days of delivery. We're committed to resolving any issues promptly.

International Returns: For our international customers, returns must be shipped back at your expense. Our customer support team is available to help you with the process.